Privacy Policy

Mar 05 2011

Missing Remote UNITED STATES/EUROPEAN UNION SAFE HARBOR PRIVACY STATEMENT (“PRIVACY STATEMENT”)

(Last Updated March 5, 2011)
(Effective Date March 5, 2011)

 

MissingRemote.com (“Missing Remote”) is committed to protecting the privacy of ours users. Missing Remotes intends to give users as much control as possible over user’s personally identifiable information, including registration data. This Privacy Statement applies to our site and describes the information Missing Remote collects about users and how that information may be used.

Missing Remote reserves the right to update and change this Privacy Statement from time to time. If Missing Remote makes material changes to its privacy practices, a prominent notice will be posted on this web page. Each time a user uses the site, the current version of the Privacy Statement applies. Accordingly, a user should check the date of this Privacy Statement (which appears at the top) and review for any changes since the last version. If a user does not agree to the Privacy Statement, the user should not use the site.

Missing Remote agrees to notify users of the following privacy principles: Notice, Choice, Onward Transfer, Security, Data Integrity, Access, and Enforcement.

NOTICE

Missing Remote provides this Privacy Statement to make users aware of Missing Remote privacy practices, and of the choices a user may make about the way the user’s information is collected and used.

Children

Users represent they are of legal age to create binding and financial obligations for any liability users may incur as a result of their use of the site. the site are not directed to children under the age of 13, and Missing Remote will never request personally identifiable information from anyone whom it knows to be under the age of 13 without verifiable parental or guardian consent. Missing Remote does not knowingly collect, or wish to obtain, personally identifiable information from children. If Missing Remote becomes aware that a user is under the age of 13 and has provided personally identifiable information without prior verifiable parental or guardian consent, it will remove user’s personally identifiable information from its files.

What information Missing Remote collects

Missing Remote may collect two types of information from users of Sites: "personally identifiable information" (such as name, email address, postal address, telephone, birth date) and "aggregate information" (such as frequency of visits to Sites, IP address, Site pages most frequently accessed, browser type). Personally identifiable information is any piece of information which can potentially be used to uniquely identify, contact, or locate a user of the site. Aggregate information is non-personally identifiable/anonymous information about users of the site. Aggregate information is used in a collective manner and no single person can be identified by that compiled information.

On the site, users may order products or services, and register to receive materials. Personally identifiable information collected on the site includes community forum content, diaries, profiles, photographs, name, unique identifiers (e.g., passwords), contact and billing information (e.g., email address, postal address, telephone, fax), and transaction information.

In order to tailor Missing Remote’s subsequent communications to users and continuously improve the site’ products and services, Missing Remote may also ask users to provide information regarding their interests, demographics, experience with its products, and detailed contact preferences.

Web beacons

Missing Remote uses web beacons from time to time. Such web beacons may be provided by Missing Remote’s third party advertising companies to help manage and optimize Missing Remote’s online advertising. To opt out of targeted advertising delivered by Network Advertising Initiative members, click here: http://www.networkadvertising.org/consumer/opt_out.asp . A web beacon is a string of code that provides a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data, or determining how many times a specific web page has been viewed. Web beacons enable Missing Remote to recognize a browser’s cookie when a browser visits a Site, and to learn which banner ads bring users to each Site. For example, when a user visits a web page, the code for the page may include instructions to go to another server to gather a single pixel graphic image. Web beacons are not placed on a user’s computer, and users remain anonymous.

Cookies

Missing Remote uses cookies on the site. A cookie is a unique text file that may be used for data analysis, and enables a web site to tailor information presented to a user based on a user’s browsing program. Missing Remote may use cookies to personalize a user’s pages at a Site, to remember a user when the user registers for products or services, or to track visits to a Site. If a user does not want Missing Remote to deploy cookies in the user’s browser, the user may set the browser to reject cookies or to notify the user when a web site tries to place cookies in the browser program. Rejecting cookies may affect a user’s ability to use some of the products, features, functions, or services on a Site. Cookies do not contain personally identifiable information.

The ads appearing on the site are delivered to visitors by Google, Inc. (“Google”), Missing Remote’s current third party web advertising partner. The third party advertising technology that Missing Remote uses on the site uses information derived from a user’s visits to the site to target advertising within the site. In addition, Missing Remote’s advertisers may use other third party advertising technology to target advertising on the site. In the course of serving advertisements to the site, Google may place or recognize a unique cookie on a user’s browser. Information about users’ visits to the site, such as the number of times users have viewed an ad (but not users’ names, addresses, or other personally identifiable information), are used to serve ads to visitors. Google's use of cookies enable it to serve ads to users based on such user's visit to Missing Remote's sites and other sites on the Internet. As with other cookies, and consistent with Missing Remote’s policy on cookies stated above, the user may block or delete such cookies from the user's drive or memory. For more information about Google, Google’s use of cookies, and how to "opt out" of Google’s email/information lists, please click here: http://www.google.com/privacy_ads.html Missing Remote has no access or control over third party cookies.

Log files

Missing Remote web servers may automatically log aggregate information, such as a user’s IP address, domain name, browser type, date and time of access, and other log file data. This information may be used to analyze trends or administer the site. Log files do not contain personally identifiable information.

How Missing Remote uses the information collected

Missing Remote may use the personally identifiable information a user submits for any purposes related to Missing Remote’s business, including, but not limited to:

  1. To understand a user’s needs and create content that is relevant to the user;
  2. To generate statistical studies;
  3. To conduct market research and planning by sending user surveys;
  4. To notify user referrals of Missing Remote services, information, or products when a user requests that Missing Remote send such information to referrals;
  5. To improve services, information, and products;
  6. To help a user complete a transaction, or provide services or customer support;
  7. To communicate back to the user;
  8. To update the user on services, information, and products;
  9. To personalize a Site for the user;
  10. To notify the user of any changes with a Site which may affect the user;
  11. To enforce terms of use on a Site; and
  12. To allow the user to purchase products, access services, or otherwise engage in activities the user selects.

User names, identifications (“IDs”), and email addresses (as well as any additional information that a user may choose to post) may be publicly available on a Site when users voluntarily and publicly disclose personally identifiable information, such as when a user posts personally identifiable information in conjunction with content subject to an Open Source license, or as part of a message posted to a public forum or a publicly-released software application. Users may not be able to change or remove public postings once posted. Such personally identifiable information may be used by visitors of these pages to send unsolicited messages. Missing Remote is not responsible for any consequences which may occur from the use of personally identifiable information that a user chooses to submit to public pages.

With respect to surveys, in the event that responses are publicly disclosed, users will be notified at the time they take the survey. Missing Remote will disclose only aggregate information regarding its users, which as stated earlier is anonymous information that does not identify any specific individual. Circumstances under which Missing Remote would publicly disclose such aggregate information include, but are not limited to, sharing survey results with the site population, providing data to Missing Remote advertisers on user preferences and/or demographics, and publicizing overall usage data in press communications.

Where surveys allow users to submit written comments, and where Missing Remote advises users of the possibility of such disclosure at the time they take the survey, Missing Remote reserves the right to disclose any information provided by users, provided that no personal information identifying a specific user is disclosed. Participation in surveys is at a user's option; Missing Remote does not conduct mandatory surveys.

CHOICE/OPT OUT

A user makes the decision whether to proceed with any activity that requests personally identifiable information. If a user does not provide requested information, the user may not be able to complete certain transactions.

Users who use the personally identifiable information of other users agree to use such information only for:

  1. Using services offered through a Site;
  2. Site transaction-related purposes and not for unsolicited commercial messages; or
  3. Other purposes that the other user expressly chooses.

Users are not licensed to add other users to a Site, even users who entered into transactions with them, or to their mail lists without consent.

Missing Remote encourages users to evaluate privacy and security policies of any of the site’ transaction partners before entering into transactions or choosing to disclose personally identifiable information.

Emails

Missing Remote will not use or share the personally identifiable information provided to it online in ways unrelated to the items described above without first letting a user know and offering the user a choice. If a user no longer wishes to receive direct marketing materials, Missing Remote will provide instructions in each of its emails on how to be removed from any lists. Missing Remote will make commercially reasonable efforts to honor such requests.

Profile or User ID Display

A user’s personally identifiable information may be publicly available through a user's profile or user ID display. In such cases, users have the option and discretion to opt out of publicly displaying their real names at any time by changing their display name under the site’ user preferences. Profile or user ID display may allow other users to see a user’s activities, including purchase and sales content, ratings, and comments.

Email Display

Users may have the opportunity to use a service to send electronic mail to another user or email list. In such cases, a user's valid email address and real name will be included with such messages. In order to prevent abuse, users may not opt out of such a display, but may choose to refrain from using such service to transmit an email message.

Missing Remote offers an email alias service that allows a user to create an email alias that forwards to the user’s personal email account. Missing Remote does not publish a user’s personal email address, but does publicize email aliases which may allow an individual to identify or contact a user. A user who obtains an email alias may not opt out of such publication of the email alias.

Photographs

Users may have the opportunity to submit photographs to the site for product promotions, contests, and other purposes to be disclosed at the time of request. In these circumstances, the site are designed to allow the public to view, download, save, and otherwise access the photographs posted. By submitting a photograph, users waive any privacy expectations users have with respect to the security of such photographs, and Missing Remote’s use or exploitation of users’ likeness. All photographs submitted to Missing Remote become the property of Missing Remote and will not be returned.

ONWARD TRANSFER

With whom may Missing Remote share information?

Missing Remote will not sell, rent, or lease a user’s personally identifiable information to others, except as described in this Privacy Statement. Unless Missing Remote has a user’s permission or as required by law, Missing Remote will only share the personally identifiable information a user provides online with other entities that are part of the Missing Remote corporate family and/or outside service providers who may be used to ship products, process credit cards, provide technical support, handle order processing, or otherwise act on Missing Remote’s behalf. These third parties are prohibited from using users’ information for any other purpose, including their own marketing.

When Missing Remote uses third parties to assist in processing a Site’s user personally identifiable information, Missing Remote requests that they comply with Missing Remote privacy practices, and other appropriate confidentiality and security measures.

Please be advised that in certain instances, it may be necessary for Missing Remote to disclose a user’s personally identifiable information without a user’s permission to government officials or otherwise as required by legal obligations. Missing Remote may disclose such personally identifiable information when responding to subpoenas, court orders, or legal process, or to establish or exercise legal rights or defend against claims, including fraud or infringement investigations.

Data collected online may be combined with information a user provides through other means of communication, such as postal mail or third parties to further carry out the purposes described above under the heading “NOTICE, How Missing Remote uses the information collected regarding users”.

When users choose to provide Missing Remote with personally identifiable information, users consent to the transfer and storage of such information by Missing Remote servers in the United States.

In addition, Missing Remote reserves the right to share aggregate information collected from users of the site, without prior notice, with entities that are part of the Missing Remote corporate family and unrelated third parties. As stated earlier, aggregate information is used in a collective manner and no single person can be identified by such compiled information.

Service Orders

To purchase services, users may be asked to be directed to a third party site, like PayPal, to pay for their purchases. If applicable, the third party site may collect payment information directly to facilitate a transaction. None of this information will be captured or stored by Missing Remote.

Affiliate Links

MissingRemote.com contains advertising and some contextual affiliate marketing links, meaning we may get commission on sales of those products or services written about. The content of posts on MissingRemote.com are never influenced by advertisers or an affiliate partnership, nor are posts written for the sole purpose of promoting a product.

Links to third party web sites

Links to third party web sites on the site are provided solely as a convenience to the user. When a user uses these links, the user leaves the site. Missing Remote has not reviewed all of these third party sites, does not control, and is not responsible for, any of the third party sites, their content or privacy practices. Missing Remote does not endorse or make any representations about the third party sites, or any information, services, or products found on the site. If a user decides to access any of the linked sites, Missing Remote encourages the user to read their privacy statements. The user accesses such sites at user’s own risk.

Bankruptcy or Sale of business

Missing Remote reserves the right to share or transfer personally identifiable information and aggregate information to a third party should Missing Remote ever file for bankruptcy or in the event of a sale, merger or acquisition of Missing Remote, provided such third party agrees to adhere to the terms of this Privacy Statement.

DATA INTEGRITY AND ACCESS

Should a user find inaccuracies in such user’s information, or desire to close an account or view the personally identifiable information Missing Remote may have regarding the user, the user may contact Missing Remote through the communication methods described below, or when technically feasible, directly on a Site. Missing Remote will make commercially reasonable efforts to respond to requests for access within thirty (30) days of receiving requests. Missing Remote may decline to process users’ access or update requests to their personally identifiable information if the requests require disproportionate technical effort, jeopardize the privacy of other users, or are impractical (for instance, requests concerning information residing on backup tapes).

SECURITY

To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, Missing Remote implements physical, electronic, and managerial procedures to safeguard and secure the information Missing Remote collects. Missing Remote uses encryption when collecting or transferring sensitive personally identifiable information. However, Missing Remote does not guarantee that unauthorized third parties will never defeat measures taken to prevent improper use of personally identifiable information.

Internal Missing Remote access to users’ nonpublic personally identifiable information is restricted to Missing Remote’s administrators and individuals on a need-to-know basis. These individuals are bound by confidentiality agreements.

User passwords are keys to accounts. Use unique numbers, letters, and special characters for passwords and do not disclose passwords to other people in order to prevent loss of account control. Users are responsible for all actions taken in their accounts. Notify Missing Remote of any password compromises, and change passwords periodically to maintain account protection.

ENFORCEMENT

In the event Missing Remote becomes aware that the security of a Site has been compromised or user’s personally identifiable information has been disclosed to unrelated third parties as a result of external activity, including but not limited to security attacks or fraud, Missing Remote reserves the right to take reasonable appropriate measures, including but not limited to, investigation and reporting, and notification to and cooperation with law enforcement authorities.

If Missing Remote becomes aware that a user's personally identifiable information has been disclosed in a manner not permitted by this Privacy Statement, Missing Remote will make reasonable efforts to notify the affected user, as soon as reasonably possible and as permitted by law, of what information has been disclosed, to the extent that Missing Remote knows this information.

If a user has comments or questions about Missing Remote's privacy statement, please contact:

Email: legal@missingremote.com

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