Well it seems that my younger brothers’ (11 y/o twins) xbox just died with a ‘[url=http://support.microsoft.com/kb/907534]general hardware failure[/url]’. MS has [url=http://www.xbox.com/en-US/support/petermooreletter.htm]extended the warranty[/url] on units with this nondescript problem to 3 years. I have read some posts around here (jennyfur?) mentioning that MS is coming out with a new more reliable (65nm?) version soon and I was wondering what the best warranty claim strategy would be.
When are the new versions due? An, admittedly quick, Google search only came up with news from April talking about a Fall release. Is this still accurate?
Any Idea on the chances of getting a new version as a warranty replacement? How long should I recommend they wait to improve the chances of getting the new version? The unit is nearing 1 year old, but with the extended 3 year warranty there is room for some strategy.
Does anybody have any links to a non-technical or at least not-too-technical article that I can send to my mom to help her and my brothers understand the situation?
Thanks.
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