Well I don’t have the

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September 11, 2011 at 5:24 pm #5565
johnw248

    Well I don’t have the diagnostic map for the Moto unit, but the first thing I would check is if it is downloading new channel maps. In the Cisco unit here’s a sample page:

    SERIAL LINK ANOMALIES

     

    CHANNEL TABLE HISTORY
    Rsp/Upd/Err/Rtx: 22/41/0/0
    09/09@03:00:38 Upd v039 Blks=06
    09/10@03:00:40 Upd v040 Blks=06
    09/10@11:10:27 Rsp v040 Blks=06
    09/11@03:00:38 Upd v041 Blks=06

    And check the USB Connection:

    SERIAL LINK PROTOCOL
    InitTime: 08/04@10:17:55
    ProtoVer/RxWinSz: 1/4
    FirmwareVer: 1.10
    UsbDeviceState: Configured
    LastUsbResetTime: 09/10@11:10:06

    the other thing that might help is going into your power settings and making sure the USB connection isn’t turned off or allowed to go to sleep.

    This is if you’re running a Ceton card, if you have a SD Prime there can be other issues that they are still dealing with in FW updates.