I have an update to this

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December 24, 2011 at 3:48 pm #6701
dhwinner

    I have an update to this nagging problem.

    Once again for the last month my channels have been missing, so I decided to call again and deal with Time Warner so I can get some service credits off of my bill.

    Once again a tech came out and verified that my signal was good (Using a line amp would not help), and there isn’t much to do, because there aren’t any parts. I suggested a new TA and or a New M-Card. In the back of my mind again, I am thinking that this might be a windows problem.

    Anyway to spare all of the little details, the tech was on the phone with the mother ship, and for some reason the data number (number associated with the TA for activation) had changed, so they re-registered the TA, that didn’t work, but then they had me simply re-seat the Cable card. Low and behold all the channels came back instantly.

    So I guess the moral of the story is that next time this happens, along with reseting the TA, I will re seat the Cable card, and maybe thats all there is to it.