Re: So my Harmony died today

Home Forums Re: So my Harmony died today

#437
jennyfur
Participant

    So I got a response from Logitech. They suggest I try a firmware update. After updating the firmware, 2 of the 4 buttons started working again. The other two are doing something, just not what they’re assigned to (one makes media center respond with the error noise, the other made menus such as music page left). That’s better than not working at all like they had been. Maybe I can avoid buying a new remote with just a little rearranging of activities and custom buttons to the working side. Or maybe if I just keep updating the thing, it will eventually put the right configuration on those two remaining buttons. I’m so glad it’s not completely dead! Guess those Best Buy coupons won’t be needed.

    Well, all you other Harmony owners now know to try updating the firmware when stuff stops working. In the Harmony software, go to downloads. There’s a firmware button there. You’ll have to update the remote again after that’s done. Possibly more than once.

    I’ve updated 4 times now and although it seemed the other 2 buttons were finally working, the [i]remote is actually changing the commands they send at random[/i]. Wuuut?!?! One press and it was the xbox dashboard. Another press and it was the main DVD menu. Another and it was scrolling. Not acceptable. I guess those 2 buttons are done for good. But the other 2 still seem fine for now.