MCE remote won’t reset or program

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    I have a MS MCE remote that I started to use again (after period of inactivity). It is programmed currently to control the audio of a Logitech speaker system and power of a Syntax TV. So now I need to re-program it to control the volume of the same Syntax TV as opposed to the Logitech speakers. But I cannot seem to get it to program or to reset to defaults. I follow the instructions for both without luck. When programming it, it seems to take but won’t control the TV. When I try reset, it gives 4 flashes (indicating the reset did not take).
    For troubleshooting I tried the following:
    -Try daylight/lowlight/bright light
    -Try in a closet to avoid interference
    -remove batteries for 3 days and then try again
    -replace batteries
    -google search

    I’m out of ideas – the remote works fine otherwise. Any ideas/opinions?

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