Playback Freezes :-(

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  • #26329

    Hi Folks – new member here :-0

    I’ve got an issue with my DVR that I just can’t seem to figure out. Playback freezes for periods of time and then resumes (albeit at a higher rate of speed). This happens on XP Media Center and also on Windows 7 Media Center so it seems to be O/S independant.

    I just re-loaded XP – same thing on a nice and tight clean install. Latest video card driver and latest tuner card driver although both of these are quite mature (now legacy drivers from ATI/AMD).

    The freezing/pausing occurs whether I’m watching live TV or playing back a converted .wmv file or even playing back a standard dvr-ms recording.

    Anything that would point me to the right direction to case this thing or further research it would be much appreciated!

    #31374
    Aaron Ledger

      Can you expand further on your hardware, the PC itself, the equipment it is connected to and the connections made between the PC and equipment? Do the issues happen when playing back a DVD or Blu-ray?

      #31376
      umdivx

        Also what tuner card types, ATSC, NTSC, ect…

        Local storage, or network storage?

        -Josh

        #31424
        marvin-miller

          Hi guys – thanks for the replies. I would have come back sooner but I didn’t get a notification email that the thread had been replied to.

          After some work I managed to track the issue down and, you won’t believe it, but the root cause of it was a recent Laser printer driver from Lexmark.

          Fortunately the problem got worse and killing off processes one by one revealed that when the spooler service was killed everything worked perfectly. I verified this with a re-start and then removed printers, one by one, until I confirmed that the Lexmark driver was the culprit.

          I suspect (but don’t know 100% for certain) that the issue was caused by having an option checked in the driver telling it to register the printer share in Active directory.

          I can say (100% for certain) that the driver was causing a spooler service lockup on system start and that this was preventing a lot of other services from starting. Probably the root of that was it not being able to register the printer in AD and then preventing the spooler service from completing startup (and the subsequent services that depend on it).

          Removing the driver fixed it, re-installing the driver (this time without enabling it to register the printer share in Active Directory) has enabled everything to work perfectly once again.

          I suspect the video freezing was being caused by the driver trying to, on an irregular basis, register the printer share in Active Directory. The odd thing is there was no CPU usage spikes etc during the freezing.

          Bottom line – everything is peachy and most likely the setting telling it register the printer in AD was causing the issue.

          #31425
          Aaron Ledger

            Great sleuthing! I am glad you got it working.

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