Problem with m.play mx software (Moncaso remote)

[lapino]

I recently installed a htpc build in a Moncaso 320 case (review on this site), which comes with a remote and display. To power this, I need to use m.play mx software from Moncaso. This works fine, as long as I don’t let the htpc go to sleep mode (win7 64bit). When I wake up the pc, the m.play mx software keeps repeating an error “WriteFile Function Failed, error 5”. Only solution seems to restart the pc.

Anyone know how I can fix this?

[Andrew Van Til]

You could try updating the FTDI driver used by the display. 

[lapino]

Just did that (at least I think I have the latest one). I did find out that when I disable the ‘hybrid sleep mode’ in energy settings, it works (but then the htpc isn’t shut down completely). When I enable this (and thus getting the htpc to spin down fans etc), it gives me the error upon wake.

[Andrew Van Til]

Sounds like your PC is doing S1 standby, do you have S3 enabled in BIOS?

[lapino]

I checked my bios (I have an ASROCK 880G/USB3 mainboard) but there seems to be S1/S3 settings there. The release notes for the newer FTDI drivers specifically state issues with sleep are fixed, but when I check my COM port, it seems to be using the new drivers already??

[lapino]

No solution yet. I tried reinstalling lcdwriter and applying the settings you stated in the Moncaso review. It does seem to find that it’s on COM7, but when I click “Detect settings” it says access to com7 is denied (maybe this is what causing the errors after sleep?).

[Andrew Van Til]

“access denied” means another application has an exclusive hold on the port.

[Author]

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