Standby Help Needed on Laptop – No Standby or Hibernate

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  • #26315
    Mike Garcen
    Participant

      OK, so this isn’t my HTPC, but my main laptop i’ve had for a few years, and am about ready to pull my hair out….

      So it USED to work just fine, standby, hibernate, everything….then at some point, and btw i’ve swapped hard drives in the past (recovered using WHS).

      Now, nothing works in regards to STANDBY or HIBERNATE, i’ve tried either mode and pretty much the screen shuts off, it sounds like it’s going to try, but the power just does not go off.

      I’ve tried all windows updates, i’ve tried uninstalling recent apps…not sure what else to try…any ideas?

      #31329
      Aaron Ledger

        Are you saying that it worked before you swapped drives and performed a recovery and only stopped working after the swap? Or did it still work after the swap?

        #31330
        Mike Garcen

          no, i had this issue in the past, but it was more sporadic. Then it worked a while, then it didn’t. It did work at some point with the new hard drive, i was just trying to give a history.

          it’s a whitebook ASUS laptop, no newer bios available…

          and yes, i know i SHOULD reinstall windows, but i just have everything setup on this so i really can’t.

          #31331
          Aaron Ledger

            What happens when issuing “powercfg -requests” and “powercfg -a”. Also, check out the power-troubleshooter messages in your event log. Here’s more info on powercfg that may be helpful.

            #31332
            Mike Garcen

              C:Windowssystem32>powercfg -requests
              DISPLAY:
              None.

              SYSTEM:
              None.

              AWAYMODE:
              None.

              C:Windowssystem32>powercfg -a
              The following sleep states are available on this system: Standby ( S3 ) Hibernat
              e Hybrid Sleep
              The following sleep states are not available on this system:
              Standby (S1)
                      The system firmware does not support this standby state.
              Standby (S2)
                      The system firmware does not support this standby state.

              C:Windowssystem32>

              #31333
              Aaron Ledger

                How about the Event Log? Go to System log and filter by “Power-Troubleshooter”.

                #31334
                Mike Garcen

                  [quote=Aaron Ledger]

                  What happens when issuing “powercfg -requests” and “powercfg -a”. Also, check out the power-troubleshooter messages in your event log. Here’s more info on powercfg that may be helpful.

                  [/quote]

                  So i checked event viewer, looks like the last successful resume from sleep was 9/5 (12 days ago)

                  But i think it was unreliable even then…i could try a system restore i suppose? but any other ideas?

                  #31335
                  Aaron Ledger

                    You could check to make sure Away Mode is not active. In regedit, goto HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSession ManagerPower ancd make sure AwayModeEnabled is 0.

                    You could try deleting or setting the default power profiles back to default.

                    #31336
                    Mike Garcen

                      [quote=Aaron Ledger]

                      You could check to make sure Away Mode is not active. In regedit, goto HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSession ManagerPower ancd make sure AwayModeEnabled is 0.

                      You could try deleting or setting the default power profiles back to default.

                      [/quote]

                      that string doesn’t exist there. will try the profile idea as well. should i add the registry string?

                      #31337
                      Aaron Ledger

                        It wouldn’t hurt. I am not 100% positive, but I believe that as long as under Advanced Power Options Settings-> Multimedia Settings -> “When Sharing Media” is not set to go to Away Mode, then it will not take effect.

                        #31338
                        Mike Garcen

                          away mode definitely is not on.

                          just tried booting in diagnostic mode from msconfig and disabling everything starting up…still no dice. so i don’t think it’s any software.

                          i checked the BIOS and theres absolutely no standby options in there….

                          next?

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