Best Buy Says They’re Not Gonna Price Match Their Website
This isn’t directly Home theater focused, but somewhat since they sell so much home theater gear. I guess this means I can’t solely bash Fry’s Electronics for their awful website-versus-store integration. Having worked at Best Buy when their website first launched (seemingly 10 years ago) I’m very surprised to see this as I thought they were much more tightly integrated at this point…who knew?!
Reader Daniel snapped a picture of this sign on the front door of his local Best Buy of a sign that just comes right out and says, hey, if you want the price shown on the Best Buy website, we’ll be happy to sell you a computer that will connect to bestbuy.com so you can order it there and have it shipped to your house or held for in-store pickup. Ok, it doesn’t really say all that, but it does say that they’re not going to bother honoring the prices shown on the website within the store at all.
It’s really silly since you
It’s really silly since you can order items for in store pickup.
A fellow ex-Best Buy employee
A fellow ex-Best Buy employee huh? Did you have to do those ridiculous chants pre door opening every day? I hated working there except for the nice discounts.
Oh my. What are these chants?
Oh my. What are these chants? “Goooooo Tablet!”?
The chants!!!! AHHHH!!! I
The chants!!!! AHHHH!!! I remember those. Don’t remember exactly what, but they drag you in there for all-hands meeting before opening (even people not scheduled for the morning shift had to attend)….like a really bad pep rally. If you ever get to best buy on a sunday before they open put your ear up to the door and you should be able to hear them
Is this
Is this it? http://www.youtube.com/watch?v=dftScRied9Y
OMG
swoon wrote:
Is this
[quote=swoon]
Is this it? http://www.youtube.com/watch?v=dftScRied9Y
OMG
[/quote]
LOL That’s just… so wrong.
I may never set foot in
I may never set foot in another Best Buy after seeing this. I’d be afraid they’d want to use me for ritual sacrifice.
I guess looking up the price
I guess looking up the price on the website and manually overriding the price in the store computer was just too difficult for some of the employees. Obviously this is the correct answer…because getting the correct price in the store to begin with cannot possibly be the correct answer.
could it be something to do
could it be something to do with accounting? like, buying online and holding for in-store pickup still gets counted against the online store’s revenue/profits, but price-matching gets counted against that particular store’s profit margin? in that case i could see manager’s not wanting to honor online prices because it would drag down their store’s numbers.
I can’t count on one hand how
I can’t count on one hand how many times I’ve stepped in a brick and mortar electronics store in the last two years. Newegg for me. I only use fry’s to demo products.
Not completely
Not completely surprising…Wal-Mart doesn’t do this either. Fry’s only started honoring website prices (at least at my local Fry’s) recently and I’m sure there are others.
Jon wrote:Not completely
[quote=Jon]
Not completely surprising…Wal-Mart doesn’t do this either. Fry’s only started honoring website prices (at least at my local Fry’s) recently and I’m sure there are others.
[/quote]
PAPutz, i hope you use our newegg link on the right!! 🙂
Jon, great point! I forgot that just 2 weeks ago I had bought something at Wal-Mart for in-store pickup that was like $15. I got impatient because they had 1 person helping back there who was beyond slow, so i said forget it and i’ll just buy it in store. Ended up being $13.
So beware buyers!!
Does the newegg link url
Does the newegg link url change. If not I need to put that in my sig so I don’t forget to use it.
Nope! Just copy the link
Nope! 🙂 Just copy the link from the banner on the right side, or you can of course click on any newegg link within the site.
Best Buy? Was that the store
Best Buy? Was that the store thingy you had to drive to before they invented those internet tubes and newegg?
I do like looking at display panels and listening in the sound rooms at Best Buy and HH Gregg, but that’s about it.
Best Buy setting their stores
Best Buy setting their stores straight Update: http://consumerist.com/2011/05/best-buy-orders-stores-to-stop-telling-customers-they-dont-price-match-to-bestbuycom.html
I bet that store manager is
I bet that store manager is having a bad day.
On a similar note, BestBuy
On a similar note, BestBuy today refused to honor a price match to Radio Shack for an item when my colleague went to the store today because the closest Radio Shack didn’t have the product in stock even though another Radio Shack not far away did have the product. The BB employee said it was “store policy.” It sounds like some arbitrary decision to avoid a margin hit to me.
Yeah, this is why I stopped
Yeah, this is why I stopped buying things from B & M’s…